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THE MISSING LINK 1999 What You Get The study consists of more than two hundred pages. The report comes in two volumes. Volume I presents the highlights and executive summary, including definitions of web site user interfaces, and examples and recommendations for best practices. Volume II presents a company by company analysis of 100 web sites for each of the more than 400 criteria. The findings in Volume II are summarized by countries and industries including the following: Australia, Canada, France, Sweden, Switzerland, United Kingdom, United States, Auto & Truck, Consumer Goods, Energy, Financial, Materials, Pharmaceuticals, Publishing & Media, Retail, Technology, Telecommunications and Utilities. |