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The Best and Worst Online Travel Sites
Click-Here Commerce: Online Travel is an international study of the success factors in 46 online travel sites. Sites were benchmarked against 800 proprietary evaluation criteria used to analyze the content and activities that support online travel through the Home page, pre-sale assistance, travel resources, utilities, the booking engine, product path, checkout, post-transaction communication and account management. Here are the best and worst rankings: |
